Can’t find your answer? Email dbas@adroitdba.com or book a free 30-minute review.
What happens in the free 30-minute review?
A call with a senior DBA. You tell us about your SQL Server setup and what worries you, and we give you a short list of the risks we would fix first. We need no access to your servers, and you do not need an account. Pick a time.
What is in the free health check?
We check one SQL Server instance for backup, integrity, security, and maintenance problems and send you a written report of what we found. The check is read-only: we change nothing on your server, and you choose how we connect. Request a health check.
What is included in every managed plan?
Every plan includes security, backups, test restores, performance tuning, maintenance, risk assessment, troubleshooting, and weekly DBA check reports. Plans differ only in the price per instance, which drops as you add instances.
How long are your contracts?
Managed plans run on 3-month, 6-month, or 1-year contracts. A 1-year contract gets a 5% discount.
How is pricing calculated?
You pay a monthly price for each SQL Server instance we manage: $600 for 1–3 instances, $570 for 4–7, $540 for 8–14, and $510 for 15 or more. See Services for one-time work.
Which discounts do you offer?
5% off for a 1-year contract and 10% off when a client referred you. Both discounts can be combined.
How often do you check my servers?
We run DBA checks and test restores weekly, and send you a report of the results with any flagged items explained.
How do you keep our data secure?
We use encryption, firewalls, and regular security audits. You choose how we connect to your servers and can remove our access at any time, and every change we make is listed in your weekly report.
Which languages and tools do you work in?
T-SQL, Python, and PowerShell, along with SQL Server Management Studio, SQL Server Agent, and dbachecks.
What are your support hours?
Monday to Friday, 9 AM to 7 PM Mountain Time.
How quickly do you respond to an issue?
We respond to issues by the next business day. Support hours are Monday to Friday, 9 AM to 7 PM Mountain Time.
How do you connect to our servers?
We use whichever secure remote access method your IT team prefers, such as a VPN, a jump host, or remote desktop.
How do I cancel?
Managed plans run to the end of their contract term (3, 6, or 12 months) and do not renew unless you choose to. One-time services have no contract.
Do you offer one-time work without a contract?
Yes. Installs, security audits, index maintenance, maintenance task setup, test restores, and dbachecks setup are available as fixed-price one-time services. See Services.